Amidst the COVID-19 pandemic, airlines overbooked and were challenged to persuade passengers to voluntarily concede their seats. Managing Attorney Mony B. P. Yin warned of criteria airlines should consider to avoid several pitfalls that potentially could lead to legal liability. Not only is it critical to ensure that bumping criteria are based on objective non-discriminatory factors, but those passengers who are selected must be compensated appropriately and consistent with federal regulations. Read Mony’s full article featured in Aviation Pros.
